Reviews

I have been using OTP Bank's services for more than a year now. Honestly, customer service here is top-notch. The staff is always polite and ready to help and explain all the nuances. I like their interest rates — not the lowest, but not the highest either. But the credit limits could be larger, though that's a different story. I really like the loyalty program, as there's an opportunity to get good bonuses. Overall, I am satisfied with the quality of service and recommend this bank to my acquaintances.

I used Alfa Travel Classic for a trip. It's convenient to check the balance and statements in the app. The credit limit was sufficient. I liked everything.

I took out a loan with Sber for apartment renovation. The service is top-notch, the borrower requirements are clear and understandable. Easy and simple, I recommend it!

Great card! I submitted an application and it was reviewed in a couple of days. The credit limit pleasantly surprised me, you can clearly see they took my credit history into account. OTP service is top-notch, no issues with money returns. Autopayments work precisely. Card interest is minimal, and 120 days interest-free is just super! Limits are normal, cashback is pleasing. Cashless payment is convenient, and I really save money through the loyalty program. Card maintenance is hassle-free, and online banking works stably. Balance and statements are always at hand, and the card validity period is long. Recommended!

I got this Mir Supreme card from Rosbank and have been using it for about 5 months now. Overall, the impressions are positive. Commissions are minimal, even card-to-card transfers within the bank are free, which is convenient. It's also cool that they accrue interest on the balance, although small, it's nice. The application was reviewed quickly, the money appeared in the account instantly, refunds without problems. All payments went through without a hitch, auto-payments work like clockwork, non-cash payments are also hassle-free. So overall, I recommend it.

I would like to share my experience with the bank. I have been using their services for several months now, mostly through the mobile app. It is very convenient and user-friendly, and all transactions are processed quickly. I have no complaints about the service, everyone is polite and ready to help. Interest rates could of course be lower, but that's just my opinion; otherwise everything is great, and customer service is top-notch!

В УБРиР обратился за ипотекой, соблазнили низкими процентами и программой лояльности. Обслуживание на высоте, все объяснили, помогли с документами. Рекомендую!

Got a card from Renaissance, everything was fast, no unnecessary questions, they reviewed the application in a day. The card limit is sufficient, no interest charged yet, they promised 2 years without interest. I use online banking, it's convenient to track the balance and make transfers. There is also cashback, which is nice. Customer support is also top-notch, they explained everything clearly regarding card maintenance. Satisfied so far!

Мобилка" отличная, всегда на связи с банком. Проценты по кредиту ниже, чем в других. Обслуживание на уровне, всегда помогают с любым вопросом. Рекомендую!

I am very satisfied with my Alfa-Card Only. It's convenient that you can check your balance and statements in online banking without leaving home. I especially like that they return part of the money (cashback) on purchases, not much, but nice. Commissions seem fine too, didn't notice anything extra. Customer service is top-tier, they always help and answer all questions. There was a situation when I needed to get a refund, everything went quickly and smoothly.

I took out a cash loan at ATB — convenient, fast, no unnecessary questions. I matched the repayment schedule to my budget. Needed money for car repairs. Happy with everything!

I applied for the MIR Supreme card at Russian Standard for online shopping payments. Transactions go through quickly, no commissions. Convenient and simple!

I spoke with Pochta Bank managers, they explained everything and helped me apply for a loan. The mobile app is user-friendly and clear. But the loan interest rates are high, in my opinion. There is cashback, but small. Overall, it's okay, but there is room for improvement.

Обращалась в СберБанк за потребительским кредитом. Все получилось быстро и без лишних вопросов. Сотрудники банка помогли заполнить все документы и проконсультировали по вопросам кредита. Удобно, что можно управлять кредитом через мобильное приложение - все прозрачно и понятно, платежи делаю в пару кликов. Очень довольна обслуживанием!

Very satisfied with the service at this bank. Managers always help, explain everything, even in complex matters. Loan and deposit rates are not steep at all, unlike other banks. Online banking and the mobile app are very convenient, always at hand, and everything is clear. I advise everyone!