SMS commands in SberBank

What are SMS commands needed for in Sberbank?

Mobile banking is a convenient service for people who, for various reasons, cannot make transactions via an ATM or the Internet. SMS commands are most often used, of course, by elderly people, as it is difficult for them to master new technologies, as well as those who do not have smartphones, tablets, and computers.

Using Mobile Bank, cardholders can:

• check card account balances;
• pay for mobile services;
• transfer money to other Sberbank clients by phone number or card number;
• transfer money between their own accounts;
• receive transaction notifications;
• receive client codes.

Main SMS commands

First, let's look at the basic SMS commands—the ones cardholders use most often. There aren't very many of them.

Checking card account balance

Let's start with this command since it is the simplest and most frequently used. To check your card account balance, send an SMS message with the text "Balance" to the number "900".

If a Sberbank client has multiple cards, the command text should be as follows: "Balance 1234", where "1234" are the last four digits of the bank card number.

Transferring money to other Sberbank clients by phone number

If the recipient's card is linked to Mobile Bank, you can make a transfer using the phone number linked to the account. To do this, send an SMS message with the text "Transfer 9990000000 100" to the number "900", where "9990000000" is the phone number and "100" is the transfer amount.

Transferring money to other Sberbank clients by card number

If the recipient's card is not linked to Mobile Bank, you can only transfer money using the card number. To do this, send a message with the text "Transfer 1234 100", where "1234" are the last four digits of the plastic card number and "100" is the transfer amount.

Transferring money between your own accounts

To transfer money between your own card accounts, a Sberbank client needs to send an SMS with the text "Transfer 1234 5678 100", where "1234" is the sender's card number, "5678" is the recipient's card number, and "100" is the transaction amount.

Paying for mobile operator services

You can pay for mobile operator services only using the phone number linked to the bank card. To do this, the Sberbank client needs to send the message "500" to the number "900", where "500" is the transaction amount.

Requesting SberSpasibo balance

To find out the balance of SberSpasibo bonuses from Sberbank, the cardholder needs to send an SMS with the text "Spasibo 1234", where "1234" are the last four digits of the bank card number.

If the client has not yet registered in the loyalty program, this command will enroll them in SberSpasibo.

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Other SMS commands in Sberbank

We have covered the most frequently used SMS commands at Sberbank. Now let's talk about combinations that allow you to request transaction history for a card, find out the debt amount on a credit card, set up notifications, and more.

Transferring money to a card by assigned name

To send money to another Sberbank client's card by an assigned name, you need to send a message with the text "Name 100", where "Name" is the recipient's name and "100" is the transaction amount.

Paying for mobile services by name

In this case, it is just as simple. You need to send an SMS with the text "Tel Name 100", where "Name" is the recipient's name and "100" is the transaction amount.

Requesting card transaction history

To get information about recent card transactions, you need to send the SMS "History 1234" to the number "900", where 1234 are the last four digits of the bank card number.

This way you can only find out about the last ten transactions. To get a more complete history, you should order a statement in Sberbank Online or the mobile app.

Requesting credit card debt amount

To get information about the mandatory payment amount or current credit card debt, you need to send the message "Debt" to the short number "900".

Requesting information on cards linked to Mobile Bank

To request information about all cards linked to Mobile Bank, you need to send a message with the text "Cards" to the number "900".

Requesting names assigned to recipients

To request all names assigned to money recipients, you need to send the SMS "List" to the same number.

Enabling SMS transaction notifications

To enable SMS notifications for transactions on cards, accounts, and deposits, you need to send a message with the text "Full" to the number "900". You cannot disable the service this way. You can do this via Sberbank Online, the mobile app, or by calling the hotline.

Disabling the SMS Payments option

To enable the “SMS Payments” option, send the SMS text “Zero”. The service can only be re-enabled by calling the Sberbank hotline.

Assigning a name to a transfer recipient's number

To assign a name to a money transfer recipient's number, send a message with the text “Name 9990000000 Name” to “900”, where “9990000000” is the recipient's phone number, and “Name” is any desired name.

The recipient's name must consist only of letters—in Latin or Cyrillic script—and be no longer than 15 characters.

USSD commands

This concludes the available list of SMS commands. For convenience, Sberbank offers its clients another way to get information and perform account and card transactions: USSD commands.

Thus, cardholders can:

1. Check their account balance. To do this, they need to dial the command “*900*01#” and press the call button.
2. Pay for services of any mobile operator using the command “*900*9990000000*100#”, where “9990000000” is the mobile phone number, and “100” is the transaction amount.
3. Pay for their own phone— “*900*100#”, where “100” is the transaction amount.
4. Transfer money to other Sberbank clients by phone number— “*900*12*9990000000*100#”, where “12” is the digital command number, “9990000000” is the recipient's phone number linked to the bank card, and “100” is the transaction amount.
5. Check recent card transactions— “*900*02*1234#”, where “1234” are the last four digits of the bank card number.
6. Check the SberSpasibo balance— “*900*22*1234#”, where “1234” are the last four digits of the bank card number.
7. Transfer money between their own accounts— “*900*1234*5678*100#”, where “1234” are the last four digits of the sender's card number, “5678” are the last four digits of the recipient's card number, and “100” is the transaction amount.
8. Disable the “SMS Payments” option— “*900*13#”.

The USSD command service is always free for all Sberbank clients.

How to activate mobile banking in Sberbank?

You can activate Mobile Bank via any Sberbank ATM. To do this, you need to:

• insert the bank card into the card reader and enter the PIN code;
• go to the “Information and Services” section;
• select “Activate Mobile Bank”.

As mentioned above, you can disable the service via Sberbank Online, the mobile app, or by calling the hotline.

There is another important feature: quick card blocking if it is lost. Of course, the simplest way is to call the hotline. However, if the cardholder has Mobile Bank activated, they can also do this using an SMS command.

To block a card, a Sberbank client needs to send a message with the text “Block 1234 A”, where “1234” are the last four digits of the card number, and “A” is the digit indicating the reason for blocking. For a simple loss of the plastic card, enter “0”; for card theft, enter “1”; for leaving it in an ATM, enter “2”. All other reasons are indicated by the digit “3”.